Nurses’ Self Perception about Their Job Satisfaction in Public and Private Tertiary Care Hospitals in Metropolitan City of Karachi, Pakistan

Sarfraz Masih, Laila Gulzar


Objective: The purpose of the study was to explore and describe the diploma- prepared nurses’ self
perception about their job satisfaction in a metropolitan city of Karachi, Pakistan.
Study Design: This study was conducted through cross-sectional quantitative design.
Methods: A convenience sample of 281 diploma- prepared nurses’ from four public and private
hospitals was selected. Data were collected using the standardized Index of Work Satisfaction (IWS)
questionnaire, which includes six components, and a self developed demographic form.
Results: The IWS Score for nurses’ job satisfaction was 12.4 indicating overall lower job satisfaction.
Nurses were neither satisfied nor dissatisfied with their job components, except for ‘professional status’
and ‘interaction’ components. ‘Professional status’ component received the highest ranking for job
satisfaction by the nurses, in contrary to ‘task requirements’ component as the lowest subscale. Also,
the ‘professional status’ was the most important job component for the participants, while the least
important component was ‘organizational policies’.
Discrepancy was observed in the ‘pay’ and ‘task requirements’ scale components. Both components
were perceived as important for job satisfaction, but received lower ranking for the level of current
job satisfaction.
Conclusion: Nurses, at all levels, should be recognized and rewarded for their contributions to improve
their job satisfaction and performance resulting in health of their patients, families, and communities.


Nurses, nursing profession, self perception, job satisfaction.

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